We deliver across Europe.

Enter your delivery address and postcode at checkout to view the shipping options and rates available for your destination.

Please note that overseas territories and certain island destinations may have different shipping arrangements from mainland destinations.

For destinations such as Réunion and other French overseas territories, please contact us before ordering if no suitable shipping option appears at checkout.

Send us your destination and postcode, and we will check the available delivery options and costs.

info@bamkobooks.com

We also ship to destinations outside Europe.

Enter your delivery address and postcode at checkout to see the available shipping options and rates.

If your destination is not listed, or no shipping option appears, please contact us at info@bamkobooks.com.

Let us know your destination, postcode, and the books or products you would like to order. We will check whether delivery can be arranged and confirm the shipping cost.

Depending on your destination and the applicable local rules, import duties, taxes, and carrier customs clearance fees may apply.

Before ordering, please check the import requirements and any potential charges with your local customs authority. These charges are separate from the shipping fee shown at checkout unless expressly stated otherwise.

For books and products dispatched from our stock in Belgium, import clearance into Belgium has already been completed.

Deliveries within the EU customs and VAT territory do not normally incur additional import charges on arrival.

Different rules may apply to destinations outside this territory, including certain overseas territories and island destinations. Import duties, local taxes, and carrier customs clearance fees may apply.

Please check the import requirements and potential charges for your destination with your local customs authority before ordering.

Unless expressly included at checkout, any import duties, local taxes, and carrier customs clearance fees charged at the destination are payable by the recipient and are not included in BAMKO’s product prices or shipping fees.

School delivery is available only for classes with a prior arrangement between BAMKO Books and the teacher or school.

Please select this option only if your teacher or school has provided a school delivery coupon and instructions for your class.

Attending a class in Brussels does not automatically make your order eligible for school delivery.

Teachers and schools interested in arranging delivery are welcome to contact us at info@bamkobooks.com.

Available bpost delivery options and rates are shown at checkout.

Please check whether your selected service delivers to your address or to a collection point.

Shipping insurance

Where options with and without additional shipping insurance are offered, please check the option selected before completing your order.

Coverage and compensation are subject to the terms and limits of the selected service. Additional shipping insurance does not affect your statutory consumer rights.

Tracking & delivery issues

Once your order has been dispatched, please follow the tracking information and any delivery or collection notices.

For delivery updates, redelivery requests, or changes to delivery arrangements, you can contact bpost directly using your tracking number. Available changes depend on the service and delivery status.

Please provide a complete delivery address, a reachable phone number with the correct country code, and a valid email address.

If your parcel is held at a collection point, collect it within the deadline stated in the carrier’s notification.

Delivery issues

For unresolved delivery issues, suspected loss, or damaged items, please see the delivery issues section below.

DHL Express is available for selected destinations. Available shipping options and rates are shown at checkout.

Optional shipping insurance

Insurance covering the full value of your goods can be added for an additional €11, separate from the shipping fee.

To add this insurance, please email info@bamkobooks.com before placing your order.

Coverage is subject to the insurer’s terms and conditions. This optional insurance does not affect your statutory consumer rights.

Tracking & delivery issues

Once your order has been dispatched, use your tracking number to follow its progress on the DHL website.

For delivery updates or changes to delivery arrangements, use DHL’s online tools or contact DHL directly. Available changes depend on the service, destination, and delivery status.

Please provide a complete delivery address, a reachable phone number with the correct country code, and a valid email address.

If your parcel is held at a collection point, collect it within the deadline stated in the carrier’s notification.

Delivery issues

For unresolved delivery issues, suspected loss, or damaged items, please see the delivery issues section below.

Mondial Relay is available for selected destinations. Available delivery options and rates are shown at checkout.

Collection-point delivery

Enter your delivery address at checkout and select your preferred delivery method.

For collection-point delivery, BAMKO will select a nearby available collection point based on the address you provide. If a location is temporarily closed or unavailable, we will select another nearby option.

If you have a preferred collection point, include its name and full address in the order notes at checkout. Your preferred location will be used where available.

Once dispatched, check the tracking information for the confirmed collection point and collect your parcel within the deadline stated in the carrier’s notification.

Contact details & phone number

Please provide an accurate, reachable phone number, including the correct country code, and a valid email address.

Mondial Relay’s system may not accept certain phone numbers, particularly numbers from a country other than the delivery destination.

An invalid, unreachable, or incompatible number may delay dispatch or prevent you from receiving delivery and collection notifications. This may result in missed collection deadlines and the parcel being returned to the sender.

Please monitor your tracking information even if you have not received a notification.

Shipping insurance

Standard coverage of €25 per parcel is included.

Additional coverage may be available at an extra cost. To arrange this, please email info@bamkobooks.com before placing your order.

Coverage and compensation are subject to the carrier’s terms and conditions. Shipping insurance does not affect your statutory consumer rights.

Tracking & delivery issues

For delivery updates or collection-point enquiries, use your tracking number on Mondial Relay’s website or contact the carrier directly.

For unresolved issues, suspected loss, or damaged items, please see the delivery issues section below.

UPS Standard is available for selected destinations. Available delivery options and rates are shown at checkout.

Loss & damage coverage

UPS provides coverage for the full value of your goods in the event of loss or damage, subject to its applicable terms and conditions.

Unlike our DHL Express option, no separate insurance fee is required for this coverage.

Tracking & delivery arrangements

Once your order has been dispatched, use your tracking number to follow its progress on the UPS website.

For delivery updates, redelivery requests, or changes to delivery arrangements, use UPS’s online tools or contact UPS directly. Available changes depend on the service, destination, and delivery status.

Please provide a complete delivery address, a reachable phone number with the correct country code, and a valid email address.

If your parcel is held at a collection point, collect it within the deadline stated in the UPS notification.

Express delivery

UPS Express may be available at an additional cost. If this option is not shown at checkout, please enquire before placing your order.

Delivery issues

For unresolved delivery issues, suspected loss, or damaged items, please see the delivery issues section below.

Items marked “Purchase” are in stock in Brussels, Belgium, and normally dispatched within 0–5 business days.

This is the order preparation period, not the delivery time. Delivery time depends on your destination and the shipping service selected at checkout.

If your order includes both in-stock items and items awaiting arrival, it will be dispatched once all items are available.

This item is not currently in stock in Brussels. You can place an order, and it will be dispatched once stock arrives.

BAMKO groups orders into larger shipments from Korea rather than importing each item individually. Waiting times depend on the shipment cycle, supplier availability, and transport schedules.

The waiting period before dispatch can be as long as two months, and may occasionally be longer. Delivery time to your destination is additional.

If your order is urgent or needed for a specific date, please take this waiting period into account before purchasing.

Orders containing both in-stock and awaiting-stock items

Your order will be dispatched together once all items are in stock. This also applies if some books are available immediately or needed urgently.

Split delivery

If you would like the available items sent first, split delivery may be arranged on request.

Any additional shipping costs for split delivery are payable by the customer and are not included in the original shipping fee. The additional cost will be confirmed and must be paid before the separate shipment is dispatched.

If you need an in-stock book urgently, please place a separate order for it.

Thank you for your patience and trust in BAMKO Books.

Yes. BAMKO Books does not hold stock of these titles. Once an order is placed, we search for a suitable second-hand copy.

Placing an order does not guarantee availability. Sourcing times vary, so these orders are not suitable for urgent purchases or fixed delivery dates.

Condition

We only source copies graded “최상” (Like New) by the seller.

We do not source copies graded “상” (Very Good), “중” (Good), or “하” (Acceptable).

These English labels describe the Korean grades for guidance; grading standards may vary by seller.

These are second-hand books, not new copies, and minor signs of previous ownership may still be present.

We will confirm the available copy’s condition with you before proceeding.

Price

The listed price includes the book, sourcing, and handling. It remains the same when a second-hand copy is supplied; no additional second-hand discount applies.

If a suitable copy cannot be found

If we cannot source a copy that meets our condition requirements at the listed price, we will let you know and refund the amount paid for that item.

This item is currently unavailable to order.

Restocking depends on supplier availability and future shipments. Some titles may be out of print or no longer available.

If you would like us to check a particular title, email info@bamkobooks.com with the book title or ISBN.

Where restocking is possible, the waiting time will depend on our consolidated shipment schedule from Korea. Restock dates cannot be guaranteed.

Please check the title, ISBN, language, edition, and quantity carefully before completing your purchase. Student books, workbooks, and activity books may be sold separately.

Before dispatch

If you notice a mistake, email info@bamkobooks.com as soon as possible with your order number and the exact change requested.

Changes depend on stock availability and how far your order has been processed. A change is confirmed only once you receive confirmation from BAMKO.

Any price difference or additional shipping cost will be confirmed before the change is made.

After dispatch

Once your parcel has been dispatched, its contents cannot be changed.

If you ordered the wrong item, please see “Can I return an order?” for return information.

If you received an item different from what you ordered, please see “Damaged or Incorrect Items” under Delivery Issues.

BAMKO Books accepts change-of-mind returns only where required by applicable law. We do not offer an extended return period or direct exchanges for incorrectly chosen items.

Notice & deadlines

Where the statutory right of withdrawal applies, you must notify us of your decision within 14 calendar days of receiving the goods.

Email info@bamkobooks.com with your order number and the items concerned, or use the statutory withdrawal form. No reason is required.

You must send the goods back within 14 calendar days of giving notice. Contacting us for return instructions does not extend this deadline, and exercising your statutory right does not require our approval.

Return shipping

You are responsible for the direct cost of returning change-of-mind items. BAMKO does not provide free return labels.

Use the return address provided in our instructions, package the goods securely, and retain proof of dispatch. Tracked shipping is recommended.

If you wish to purchase a different item, please place a new order. The new order’s shipping charges apply.

Condition & deductions

You may handle the goods only as necessary to establish their nature, characteristics, and functioning, as you would in a shop.

Please do not write in books, complete exercises, apply stickers, or otherwise use or alter the goods if you intend to return them.

Where handling beyond necessary inspection reduces an item’s value, the refund may be reduced by the actual, evidenced loss in value, as permitted by law. Relevant examples include writing, stains, tears, or damage to covers and bindings caused by such handling.

The assessment takes account of the condition in which the item was originally supplied, including for second-hand books. Any deduction will be explained.

Refunds

Refunds will be made using the original payment method, unless otherwise agreed, within the statutory timeframe.

We may withhold reimbursement until the returned goods are received or you provide evidence of return dispatch, whichever occurs first.

For withdrawal from an entire order, the original delivery charge is refundable only up to the cost of the least expensive standard delivery option we offered. Additional charges for express or premium delivery are not refundable.

Exceptions

Statutory exclusions apply where relevant, including personalised goods, individual newspapers and magazines, and sealed audio, video, or software products that have been unsealed.

Ordinary books are not excluded merely because they were imported, specially sourced, out of print, or second-hand.

For business or institutional purchases made for professional purposes, returns are subject to the agreed contractual terms unless applicable law provides otherwise.

Damaged, faulty, or incorrectly supplied items

These are handled separately from change-of-mind returns. Please see “Damaged or Incorrect Items” under Delivery Issues.

Nothing in this policy limits mandatory statutory rights.

Thank you for your dedication to teaching Korean and sharing Korean culture.

We applaud the care, effort, and enthusiasm you bring to your learners. BAMKO is pleased to support your work with a teacher discount.

To request a discount code, email info@bamkobooks.com with:

• Your full name

• Your country

• Your school, institution, or teaching activity

The discount details and conditions will be provided with your code. Please apply the code at checkout before completing your purchase.

한국어 선생님들의 노고와 헌신에 감사드립니다.

한국어와 한국 문화를 알리기 위해 각자의 교육 현장에서 애쓰시는 모든 선생님께 따뜻한 박수와 응원을 보냅니다.

수업을 준비하는 정성과 학습자의 성장을 돕는 열정을 응원하며, 밤코는 한국어 선생님들을 위한 교사 할인을 제공합니다.

할인코드 발급을 원하시면 아래 정보를 info@bamkobooks.com으로 보내 주세요.

• 성함

• 활동 국가

• 소속 학교·기관 또는 한국어 교육 활동 소개

할인 내용과 이용 조건은 코드 발급 시 함께 안내해 드립니다. 결제 전 체크아웃에서 할인코드를 적용해 주세요.

BAMKO welcomes Korean adoptees exploring Korean language, books, and culture in their own way.

Korean Adoptees in Belgium (KAB)

KAB members receive a 5% discount throughout the year. Please check with KAB for the member discount code and its conditions, and apply the code at checkout before completing your purchase.

Living outside Belgium?

Korean adoptees in other countries are also welcome to email info@bamkobooks.com to ask about available benefits.

We are glad to support your interests—whether you are learning Korean, discovering literature, or simply looking for a book you would enjoy.

Yes. As a thank-you for sharing your experience, BAMKO offers a discount code for written feedback submitted through our post-purchase survey or shared on social media.

Your feedback does not need to be positive to qualify. We welcome honest opinions, regardless of the rating.

Sharing on social media

You can find BAMKO on:

• Instagram: @bamko_books

• Pinterest: @bamkobooks

• Facebook: BAMKO Books

• X: @BamkoBooks

Please tag BAMKO where possible. To make sure we receive your feedback, you can also send a link or screenshot by Instagram DM or email it to info@bamkobooks.com.

Where the platform allows incentivised reviews, please disclose that a discount code is offered in return.

Instagram Stories

Stories disappear after 24 hours, and we may not always see them in time. We cannot monitor Instagram continuously, so thank you for your understanding.

Please take a screenshot of your Story and send it to @bamko_books by Instagram DM or email it to info@bamkobooks.com.

Once we have received your feedback, we will send you a discount code.

Receiving your discount code

To receive discount codes through our marketing emails, please ensure you have opted in.

If you have shared your feedback but have not received your code, please email info@bamkobooks.com with your order number and a screenshot or link to your review. We will check and send you the code.

The code’s value, validity, and conditions will be included when it is issued.

Thank you for helping other readers and supporting the BAMKO family.

BAMKO offers promotions at selected times throughout the year.

Subscribe to our newsletter or follow @bamko_books on Instagram for updates on current offers.

Using a discount code

Enter your code at checkout before completing payment, and check that the discount has been applied to your order total.

Each offer has its own validity period and conditions, which may include eligible products, a minimum purchase amount, or limits on use.

If a code is not accepted, please check its spelling, expiry date, and conditions before completing your purchase.

Thank you for being part of the BAMKO family.